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How we collect, use, share and protect personal data, and how to exercise your rights.
This Privacy Policy was last updated on 02/12/2023. If you have found this page because you wish for your details to be removed from our database, please use our removal request form.
Integra Data Solutions Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.integradatasolutions.co.uk ("Our Site") and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Our Site is owned and operated by Integra Data Solutions Ltd, a limited company registered in England under company number 12145011. Registered address: 146 New London Rd, Chelmsford, Essex, CM2 0AW. VAT number: 342 7318 09. ICO Registration Number: ZA670197.
Data Protection Officer: Chris Feasey. Email: dpo@integradatasolutions.co.uk. Telephone: 020 3369 0130.
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, "the Data Protection Legislation") as any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. In simpler terms, it is any information about you that enables you to be identified.
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
Further information about your rights can be obtained from the Information Commissioner's Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office. We would welcome the opportunity to resolve your concerns first, so please contact us using the details in Part 8.
Depending on your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out below. We do not collect any special category or sensitive personal data, or personal data relating to children or to criminal convictions and offences.
| Data collected | How we collect it |
|---|---|
| Personal information including name, address, date of birth, gender, email address and telephone number. | You provide it directly through a form on our website; we are provided it by a data broker; we are provided it by a data controller to perform processing on it; it is freely available in the public domain; or it is public sector information licensed under the Open Government Licence v3.0. |
| Business information including company name, contact name, job title, address, email address and telephone number. | As above, including public sector information licensed under the Open Government Licence v3.0. |
| Payment information including card and bank account details. | If you are a customer or supplier and provide this during a transaction. |
| Profile information including preferences, interests, purchase history, property information and general company information such as turnover, employees and industry. | You provide it directly; via a data broker; via a controller for processing; from the public domain; or added by a third party providing data enhancement services. |
| Technical information including IP address, browser type and version and operating system. | Collected using website tracking technologies such as Google Analytics. |
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. We rely on Legitimate Interest for the following processes: responding to incoming enquiries via our contact form; data cleansing; tracing; validation; data enhancement; fraud prevention; analytics; market research; digital marketing; and direct marketing. In each case the legitimate interest is set out in full and balanced against your rights.
From time to time we may be required by law to share your personal data with certain public authorities, regulatory bodies or law enforcement agencies. Where the law requires us to do so, our lawful basis is Legal Obligation. All references to "Legal Obligation" in this Policy refer to statutory or regulatory obligations, not contractual obligations.
We will not keep your personal data for any longer than is necessary. Typical retention periods include: information about clients and their transactions, 7 years after the most recent transaction; information about enquirers, 36 months after their most recent communication; suppression information, retained indefinitely to comply with our obligations; payment information, 7 years; information obtained from data brokers, for the licence period (generally 12 months or less); information in the public domain, 24 months for direct marketing and indefinitely for analytical purposes; information provided to us by a controller as a sub-processor, for the length of time the process takes (generally less than 1 month).
We may share your details with third parties who enhance the information you provide with additional information that helps us keep it up to date and our products and services relevant. This may include credit reference agencies (for validation), marketing services providers, market research companies, and companies that provide data bureau services such as validation, tracing, cleansing and enhancement, all under strict licence terms and appropriate checks. We may also share data with end-user companies (or their agencies) across all industry sectors where it is likely to be of benefit. We may create anonymised versions of data which, as they no longer identify any individual, are not subject to data protection legislation.
If you wish to have your details removed from our database, please use our removal request form. For anything else to do with your personal data, including a subject access request, please contact our Data Protection Officer, Chris Feasey, at dpo@integradatasolutions.co.uk or on 020 3369 0130.
We may change this Privacy Policy from time to time. Any changes will be posted here and you will be deemed to have accepted the terms on your first use of Our Site following the alterations. We recommend that you check this page regularly.
We use essential cookies to make this site work. With your permission we would also like to set analytics and marketing cookies to understand how the site is used and improve it. You can change your choice at any time. See our Cookie Policy and Privacy Policy.